1. Introduction

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use our Service and informs You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection, processing, and use of Your information in accordance with this Privacy Policy.

2. Interpretation and Definitions

Interpretation

Words with capitalized initial letters have specific meanings under the following definitions, whether they appear in singular or plural.

Definitions

• Account: A unique profile created to access Our Service.
• Affiliate: An entity that controls, is controlled by, or is under common control with the Company (e.g., subsidiaries).
• Company (“We,” “Us,” or “Our”) refers to Intime Fire Appliances Pvt. Ltd., 21A, Ghanshyam Industrial Estate, Veera Desai Road, Andheri (W), Mumbai – 400 053.
• Cookies: Small data files stored on Your Device for tracking preferences and analytics.
• Country: Maharashtra, India.
• Device: Any electronic device capable of accessing Our Service (computer, mobile, tablet).
• Personal Data: Any information that identifies or can be used to identify an individual.
• Service: The website, online portals, and related digital services provided by Us.
• Service Provider: Any third-party entity processing data on Our behalf.
• Usage Data: Data automatically collected through the Service (e.g., IP address, page visit duration).
• Website: https://alanns.com/intimefire.
• You: Any individual or entity accessing Our Service.

3. Data Collection & Use

3.1 Types of Data Collected

Personal Data

We may collect personally identifiable information including:

• Name
• Email address
• Phone number
• Address (including State, Province, ZIP/Postal code, City)
• Payment details (for purchases, securely processed through third-party payment gateways)

Usage Data

We collect usage information automatically, such as:

• IP address, browser type, and operating system
• Website interactions (pages visited, session duration, click activity)
• Mobile device details (model, OS, unique identifiers)

Tracking Technologies & Cookies

We use cookies, tracking pixels, and similar technologies to enhance Your experience. You can manage cookie settings via Your browser.

4. Use of Your Personal Data

We use Your Personal Data for:

• Service provision and account management
• Customer support & responding to inquiries
• Order fulfillment, billing, and transaction security
• Sending service-related notices (updates, policy changes)
• Marketing communications (unless opted out)
• Security monitoring & fraud prevention
• Compliance with legal obligations

Legal Basis for Processing (GDPR Compliance)

We process data based on:

• Consent: When You provide voluntary agreement (e.g., newsletter signup).
• Contractual Necessity: When required for service performance (e.g., order fulfillment).
• Legal Obligation: When required by law or regulatory compliance.
• Legitimate Interests: To improve security, enhance user experience, or develop new services.

5. Data Sharing & Third Parties

We may share Your Personal Data in the following cases:

• With Service Providers: Payment processors, analytics platforms, cloud storage providers.
• For Business Transfers: In the case of a merger, acquisition, or asset sale.
• With Affiliates: For service continuity and support.
• With Business Partners: For joint promotions and offerings.
• With Legal Authorities: If required for legal proceedings or fraud prevention.
• With Consent: For any other purposes upon Your approval.

Third-Party Analytics & Advertising

We may use Google Analytics, Facebook Pixel, and similar tools for analytics and marketing. These services may collect anonymized data based on Your interactions.

6. Data Retention & Deletion

We retain Personal Data only for as long as necessary to fulfill Service obligations, comply with legal requirements, or resolve disputes.
Your Data Deletion Rights:

• You may request account deletion or Personal Data removal via email at info@intimefire.com.
• Some data may be retained due to legal or operational requirements (e.g., fraud prevention, accounting records).

7. Data Transfers & Security

• We store and process data in India and other international locations where our service providers operate.
• We implement industry-standard security measures (SSL encryption, access control, secure servers).
• However, no transmission over the internet is 100% secure, and We cannot guarantee absolute data security.

8. Children’s Privacy

• Our Service is not intended for individuals under 13 (or 16 where applicable under GDPR).
• We do not knowingly collect information from minors. If discovered, such data will be deleted.
• Parental consent is required for underage users where legally applicable.

9. Your Rights (GDPR & CCPA Compliance)

You have the right to:

• Access: Request copies of Your data.
• Rectification: Request corrections to inaccurate data.
• Erasure: Request data deletion, subject to legal exceptions.
• Restriction: Limit processing under certain conditions.
• Portability: Request transfer of Your data to another provider.
• Opt-out: Withdraw consent for marketing communications.

To exercise these rights, contact info@intimefire.com.

10. External Links

Our Website may contain links to third-party sites. We are not responsible for external privacy practices, and encourage You to review their policies before sharing information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes take effect upon posting. We will notify You via:

• Email (if applicable)
• Website notifications

Last Updated: [Insert Date]

12. Contact Us

For any questions regarding this Privacy Policy, contact:
Email: ho@intimefire.com
Website: https://alanns.com/intimefire